wj66 Privacy Policy

Introduction

This Privacy Policy ("Policy") applies to all personal data collected, processed, and stored by wj66 ("wj66", "we", "us", "our") in connection with the operation of the wj66 online betting and casino platform at wj66.io ("Platform"). It covers all users who visit, register, and play on the Platform, including all Bangladesh-based players accessing the site.

wj66 is committed to handling your personal information with the highest standards of transparency, integrity, and security. This Policy explains what data we collect, why we collect it, how long we keep it, who we may share it with, and what rights you have over your own personal data at any point during your relationship with us.

By registering an account, making a deposit, or otherwise accessing the wj66 Platform, you confirm that you have read and understood this Privacy Policy and that you consent to the data practices described herein. This Policy should be read alongside our Terms and Conditions, which together govern your use of the wj66 Platform.

If at any time you have questions about this Policy or about the personal data we hold on you, our dedicated privacy team is available at [email protected]. We will respond to all privacy-related inquiries within five business days.

Data We Collect

wj66 collects personal data across several categories depending on how you interact with the Platform. The following table summarises the categories of personal data we may collect and hold about you.

We do not intentionally collect any special category data (such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information) unless you voluntarily provide it in the context of a responsible gaming referral or a support inquiry. Any such data is handled with additional care and is not used for profiling or marketing.

How We Collect Data

wj66 collects personal data through several distinct channels. Understanding these collection methods helps you make informed decisions about the information you share with us.

• Direct Data you provide directly when you register an account, complete identity verification (KYC), make a deposit or withdrawal, contact customer support, submit a complaint, or update your account settings.
• Automatic Technical and usage data collected automatically when you visit or use the Platform, via server logs, cookies, pixel tags, and similar tracking technologies. This includes your IP address, device identifiers, and browsing behaviour within the Platform.
• Third Parties Data received from payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and others) in connection with processing your deposits and withdrawals. We may also receive identity verification data from third-party KYC service providers that we engage to confirm your identity and age.
• Publicly Available In cases of fraud investigation or due-diligence checks, we may consult publicly available sources such as fraud-prevention databases or sanction screening lists to verify account integrity.

All data collection methods are proportionate to the purpose for which the data is collected. We do not purchase marketing lists or acquire personal data about you from data brokers or unrelated commercial sources.

Purpose of Processing

wj66 processes your personal data only for specific, legitimate purposes. The table below links each processing activity to its stated purpose.

wj66 does not use your personal data for automated decision-making that produces significant legal effects on you, except in limited circumstances such as automated fraud detection checks during account registration — which are always subject to human review upon request.

Legal Basis for Processing

For each processing activity, wj66 relies on one or more of the following legal bases to justify the processing of your personal data in a lawful manner:

• Contractual Necessity: Processing that is necessary to perform our contract with you — i.e., to provide the betting and casino services you have registered for — including account management, payment processing, and game delivery.
• Legal Obligation: Processing required by applicable law, including age verification, anti-money-laundering (AML) checks, and the retention of financial transaction records.
• Legitimate Interests: Processing carried out for our legitimate business interests — such as fraud prevention, Platform security, and improving user experience — where those interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw this consent at any time by updating your account preferences or contacting [email protected].

Data Sharing & Disclosure

wj66 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for each purpose.

• Payment Providers We share financial data (such as your mobile wallet number or bank account details) with our payment processing partners — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard — solely for the purpose of processing your deposits and withdrawals. These providers are bound by their own privacy obligations and are contractually prohibited from using your data for any other purpose.
• KYC Partners We engage accredited third-party identity verification services to process your KYC documents (such as your national ID or passport). These providers act as data processors under our instruction and are bound by strict confidentiality agreements.
• Game Suppliers Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited technical data (such as anonymised session identifiers) necessary to deliver their game content within the Platform. These suppliers do not receive your name, contact details, or financial data.
• Legal Authorities We may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required by applicable law or where we believe disclosure is necessary to prevent or detect a crime, protect the rights or safety of any person, or comply with a legal obligation.
• Business Transfers In the event of a merger, acquisition, or sale of all or a portion of wj66's business assets, your personal data may be transferred to the successor entity. You will be notified of any such transfer and of any consequential changes to this Privacy Policy before the transfer occurs.

All third parties with whom we share personal data are required to implement appropriate technical and organisational security measures and to process that data only for the purposes for which it was disclosed. wj66 maintains a register of all data-sharing arrangements and reviews them regularly.

Cookies & Tracking Technologies

wj66 uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, maintain your login session, detect fraud, and understand how players interact with our services. The following categories of cookies are used on wj66.io:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in during your visit. These cookies cannot be disabled without breaking core Platform functionality.
• Functional Cookies: Used to remember your preferences — such as your chosen language, responsible gaming settings, and game display preferences — so that your experience is consistent across sessions.
• Analytics Cookies: Used to collect anonymised data about how users interact with the Platform, including pages visited, time on page, and navigation paths. This data helps us identify and fix usability issues. Analytics data is aggregated and does not identify individual users.
• Security Cookies: Used to detect and prevent fraudulent activity, including identifying suspicious login attempts, detecting unusual betting patterns, and flagging multiple-account activity from the same device.

The cookies used by wj66 do not contain personally identifiable information in plain text. Session tokens and identifiers stored in cookies are encrypted and expire automatically at the end of each session or after a fixed period of inactivity.

Data Retention

wj66 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following retention periods apply as a general guide:

When a retention period expires and there is no longer a lawful basis for retaining the data, wj66 will securely delete or anonymise the data so that it can no longer be associated with any identified or identifiable individual. Anonymised aggregated data may be retained indefinitely for statistical and analytical purposes.

Your Rights Over Your Data

As a player on the wj66 Platform, you hold a number of rights in relation to the personal data we hold about you. wj66 is committed to facilitating the exercise of these rights in a straightforward and timely manner. To exercise any of the rights listed below, contact us at [email protected] with the subject line "Data Rights Request".

• Right of Access: You have the right to request a copy of all personal data that wj66 holds about you, along with information about how that data is used, where it came from, and who it has been shared with.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may also update basic account information directly through your account settings.
• Right to Erasure ("Right to Be Forgotten"): In certain circumstances, you may request the deletion of your personal data. Note that we may be required by law to retain certain data (such as financial transaction records) even after your account is closed, in which case we will explain which data cannot be deleted and why.
• Right to Restriction of Processing: You may request that we restrict the processing of your data in certain circumstances — for example, where you contest the accuracy of the data while we verify it, or where you object to processing based on legitimate interests pending our response to that objection.
• Right to Data Portability: Where processing is based on your consent or on a contract with you and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object at any time to the processing of your personal data for direct marketing purposes. You may also object to processing based on our legitimate interests, though in some cases we may have compelling grounds that override your objection.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Data Security

wj66 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security infrastructure is reviewed and updated continuously to reflect current best practices.

• 256-Bit SSL Encryption: All data transmitted between your device and the wj66 servers is encrypted using industry-standard 256-bit SSL/TLS technology, ensuring that your personal and financial data cannot be intercepted in transit.
• Encrypted Storage: Sensitive data at rest — including payment details and identity verification documents — is stored in encrypted databases. Encryption keys are managed under strict access controls and rotated regularly.
• Access Controls: Access to personal data within wj66's systems is restricted on a strict need-to-know basis. All staff with data access are subject to confidentiality agreements and undergo regular data protection training.
• Two-Factor Authentication: wj66 offers two-factor authentication (2FA) for all player accounts and requires it for all staff accessing internal data systems.
• Intrusion Detection: Our platform is monitored 24/7 by automated intrusion detection systems that flag and respond to suspicious activity in real time.
• Penetration Testing: wj66 engages independent security specialists to conduct regular penetration tests and vulnerability assessments of the Platform infrastructure.

While wj66 takes every reasonable precaution to protect your data, no Internet-based system can guarantee absolute security. You are also responsible for maintaining the security of your own account credentials and for notifying us immediately if you suspect any unauthorised access to your account.

Children's Privacy

The wj66 Platform is strictly restricted to individuals who are 21 years of age or older. wj66 does not knowingly collect, process, or store any personal data from persons under the age of 21. Age verification is a mandatory step in the account registration process for all players.

If wj66 discovers or receives credible information that an account has been registered by or on behalf of a person under the age of 21, we will immediately suspend the account, delete any personal data associated with that account, and forfeit any balance held in accordance with our Terms and Conditions.

If you are a parent or guardian and believe that a minor in your care has registered an account on the wj66 Platform, please contact us immediately at [email protected]. We take such reports with the utmost seriousness and will act promptly to investigate and resolve the matter.

Updates to This Privacy Policy

wj66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes to this Policy, we will notify registered players by email and by posting a prominent notice on the Platform at least seven (7) calendar days before the changes take effect.

Minor or administrative updates — such as correcting typographical errors or clarifying existing language without changing the substance of the Policy — may be made without prior notice, though the effective date at the top of the document will always be updated to reflect the latest revision.

Your continued use of the wj66 Platform after the effective date of any updated Privacy Policy constitutes your acknowledgement and acceptance of the revised Policy. If you do not agree with the changes, you must cease using the Platform and close your account before the new Policy takes effect. The most current version of this Privacy Policy is always available at wj66.io/privacy-policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data that wj66 holds about you, please contact our privacy team using the details below. All contact details are provided for informational purposes and are not clickable links.

Our privacy team operates in English, seven days a week including Bangladesh public holidays such as Eid, Victory Day (December 16), and Independence Day (March 26). We aim to respond to all privacy-related inquiries within 48 hours during BST operational hours (UTC+6).

For information on your responsible gaming rights and the tools available to you, please visit our dedicated Responsible Gaming page. For full platform terms, see our Terms and Conditions.